Frequently Asked Questions

Creating your Story

How can I make sure contributions are visible?

When a guest contributes a piece of media, it automatically goes into a hidden state.

How can I share my story with someone?

Once you create the story, go to the “share” tab. Select the share option you would like (QR code, email, link, or social media). If you would like the receiver to be able to access and edit the story media, you can add them as a story co-owner. Go to settings, Access & Security, then…

How can I see what my story will look like as a guest?

To view your story as a guest

How can I view my story in a slideshow?

To view your story in a slideshow format simply press the "Slideshow" option in the left story menu.

How do I easily approve or show multiple contributions/memories?

How do I download my story to a photo book?

1. Select all the memories your want to export in your story 2. At the top of the page, click the icon that looks like a book beside selected memories: 3. A download will start with all the memories you selected, along with a PDF explaining how to upload the memories on a print book…

How do I follow a story?

You can use the follow feature if you want a certain story at the top of your page or so you don't have to find the link again when someone shares a story with you.

How do I add a youtube video?

How do I add an author or invite contributors

Important Note: All users you invite to be co-authors must have a memoryKPR account in order to accept the invitation.

How do I add media to a chapter?

How do I edit media?

Photo memories can be edited using our in-app photo editor. This can be found on the manage page of your story. Advanced media editing can be achieved through our Canva Integration.

How do I add media?

You can contribute almost anything! Most file types are accepted, including pictures, videos, documents, voice recordings and more. Head over to our resource page to get inspired.