Frequently Asked Questions
Managing your Story
How do I enter Edit Mode?
Entering Edit Mode You can also click the "Switch to Edit Mode" button in the top nav bar: What can I do in edit mode? While in edit mode, you can: Exiting Edit Mode Simply click the pencil/checkmark button again or "Switch to View Mode" in the top nav bar to exit edit mode and…
How do I gather emails from a story?
To track guest contributions to your story, follow these steps: Setup requirements To View Contributor Information View a list of all contributor emails Tip: This is a great way to track run contests, giveaways, and track participation in your story
How do I clone a story?
Cloning a story in memoryKPR allows you to create an exact copy of an existing story's structure and content. While we don't have a one-click clone feature, you can easily recreate a story by following these steps. Step-by-Step Instructions
How do I add tags?
In Content Library For a Single File For Multiple Files In Story Overview In Story Manage Screen
How do I charge for a story or a chapter?
Setting Up Monetization Making Chapters Exclusive At the bottom of the monetization page, you can select which chapters to make exclusive. Simply select the chapters you want to put behind the paywall.
How do I create a chapter?
Quick Steps Chapter Settings You can customize your chapter's visibility by making it: Pro Tips
How do I add a URL link to the story?
Note: This feature is available for Business Account holders only. Adding a Link There are two ways to add a URL link Method 1: Using the Sidebar Method 2: Through Story Settings Managing Your Links
How do I make sure people can’t download or copy my pictures?
You can prevent others from copying your pictures by disabling the public copy setting in your story's privacy settings. Step-by-Step Instructions Important Notes
How do I allow people to copy pictures from my story?
Steps to Enable Picture Copying Important Notes
How do I add a password to my story?
Tip: Make sure to only share both the URL and password with the people you want to have access to your story.
How can I pin a memory to the top of my story?
1. Click the edit button (pencil icon) in the bottom right corner to enter edit mode or by clicking "Switch to Edit Mode" in the top nav bar. 2. Click the pin icon on any memory to pin it to the top of your story. Click the pin icon again to unpin the memory. That's…
How do I rearrange pictures on my story page?
Note: To move memories between chapters, you'll need to use the Manage screen first to change the chapter assignment of the memory to be in the correct chapter.
How do I moderate content in my story / album?
New content appears hidden until you approve it. Hidden memories are marked by a banner. How to Approve Content Option 1: Use the Manage Tab Go to the Manage tab.Click "Hidden" button make the hidden memory visible Option 2: Edit Mode Enter Edit Mode.Click the eye icon on hidden content to make it visible. Option…
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